Privacy Policy

Last Modified: July 24, 2024


Welcome to Uelekezo WiFi LLC (“Company”, “we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Data: Personally identifiable information such as your name, email address, and telephone number that you voluntarily give to us when you register or when you choose to participate in various activities related to our services.

  • Usage Data: Information about your interactions with our website and services, such as IP address, browser type, access times, pages viewed, and the referring website.

  • Cookies and Tracking Technologies: Cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

  • Log Data: Information that your browser sends whenever you visit our website. This log data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Use of Your Information

We use the information we collect in the following ways:

  • To provide, operate, and maintain our services.

  • To improve, personalize, and expand our services.

  • To understand and analyze how you use our services.

Legal Bases for Processing

We process your personal information based on the following legal grounds:

  • Consent: We may process your data if you have given us explicit consent to use your personal information for a specific purpose. You have the right to withdraw your consent at any time.

  • Contractual Necessity: We process your data to fulfill our contractual obligations to you or to take steps at your request before entering into a contract. This includes providing our services, customer support, and communicating with you.

  • Legal Obligation: We may process your data to comply with a legal obligation to which we are subject. This includes complying with laws, regulations, and requests from governmental entities or legal authorities.

  • Legitimate Interests: We process your data when it is necessary for our legitimate business interests, provided that these interests are not overridden by your rights and interests. This includes improving our services, understanding user behavior, and securing our services.

  • Vital Interests: In certain circumstances, we may process your data to protect your vital interests or the vital interests of another person.

Sharing Your Information

We may share your personal information in the following ways:

  • With Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are contractually obligated to protect your data and use it only as necessary to perform services for us.

  • With Affiliates and Partners: We may share your information with our affiliates and business partners who work with us to provide our services or offer additional products and services that may be of interest to you. These entities are also required to comply with our privacy practices.

  • For Legal Obligations and Safety: We may disclose your information to comply with legal obligations, such as responding to a subpoena or court order, or to protect the rights, property, or safety of Uelekezo WiFi LLC, our users, or others. This includes sharing information with law enforcement or other authorities if required.

  • In Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, we may transfer your information to a successor or affiliate as part of that transaction.

  • With Your Consent: We may share your information with third parties if you have given us explicit consent to do so.

  • Aggregated and De-Identified Information: We may share aggregated or de-identified information that cannot reasonably be used to identify you. This information may be used for research, marketing, analytics, and other purposes.

Data Security

We take the security of your personal information seriously and implement a variety of security measures to protect your data. These include:

  • Encryption: We use advanced encryption technologies to protect your data both in transit and at rest.

  • Access Controls: We restrict access to your personal information to authorized personnel only, ensuring that employees and contractors who handle your data adhere to strict confidentiality agreements.

  • Regular Audits: We conduct regular security audits and assessments to identify and mitigate potential vulnerabilities.

  • Secure Storage: We store your data on secure servers with robust firewall protection.

  • With Your Consent: We may share your information with third parties if you have given us explicit consent to do so.

  • Incident Response: We have a comprehensive incident response plan in place to address any potential data breaches promptly and effectively.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Factors that determine our retention periods include:

  • Legal Requirements: Compliance with legal obligations and regulatory requirements.

  • Business Purposes: Providing our services, maintaining business records, and resolving disputes.

  • User Consent: Retaining information based on user consent, which can be withdrawn at any time.

Your Data Protection Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: You have the right to request correction of any inaccurate or incomplete personal information.

  • Deletion: You have the right to request the deletion of your personal information under certain circumstances.

  • Objection: You have the right to object to the processing of your personal information where we are relying on a legitimate interest.

  • Restriction: You have the right to request the restriction of processing of your personal information in certain situations.

  • Portability: You have the right to request the transfer of your personal information to another party.

To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our services and improve their functionality. We may use cookies for various purposes, including:

  • Essential Cookies: Necessary for the operation of our website.

  • Performance Cookies: Help us understand how visitors interact with our site by collecting and reporting information anonymously.

  • Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.

  • Advertising Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit to understand how your data is being used.

International Data Transfers

We may transfer your personal information to countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

When we transfer your personal information internationally, we ensure that appropriate safeguards are in place to protect your data. This includes:

  • Data Transfer Agreements: Implementing standard contractual clauses approved by the European Commission or other suitable safeguards to ensure data protection.

  • Privacy Shield Framework: Adhering to the EU-U.S. and Swiss-U.S. Privacy Shield frameworks for data transferred to the United States (if applicable).

  • Other Legal Bases: Relying on legal bases such as your explicit consent, the necessity to perform a contract, or to comply with legal obligations.

Compliance with Shariah

Uelekezo WiFi LLC is committed to operating in accordance with Shariah. This means that we do not engage in any business activities that go against Shariah principles, including activities involving interest, gambling, indecent content and unethical investments. Our business practices are aligned with Islamic ethical standards, and we strive to ensure that our operations and services are Shariah-compliant.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we make changes to this Privacy Policy, we will update the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have any questions about this Privacy Policy, your personal information, or your rights, please contact us at [email protected].

For questions about this Privacy Policy or your personal information, please contact us.